A document and version checklist for reinsurance submissions
A process guide to keeping reinsurance submission documents traceable, current and ready for specialist review.
Read articleVYPR Insights
Useful guides to designing, building and operating digital insurance products. Written for insurers, brokers, MGAs, reinsurers and distribution partners.
Presenting insurance comparison results with clear source notes
A practical interface guide to showing where comparison fields came from, when they were checked and where information is incomplete.
Read articleHandling timeouts in insurance quote APIs
A technical guide to representing uncertain responses, using bounded retries and avoiding duplicate quote requests.
Read articleKeeping commercial insurance CRM activity history useful
A practical guide to building an activity history that supports clear ownership, reliable follow-up and careful handling of customer information.
Read articleA practical audit trail for policy administration changes
A systems-focused checklist for recording policy administration changes clearly, preserving context and tracing exceptions without confusing a system event with an insurance decision.
Read articleA save-and-return journey for business insurance forms
A practical design guide to saving form progress, making return journeys clear and handling changed or incomplete information safely.
Read articleStructuring quote responses for a commercial insurance marketplace
Define status, terms and evidence needed to make marketplace responses interpretable.
Read articleWhat to include in a commercial insurance marketplace pilot
Scope a limited marketplace pilot around a clear workflow, evidence and success criteria.
Read articleDesigning insurer workspaces for structured broker submissions
A proposed design pattern for organising submissions and responses in an insurer workspace.
Read articleHandling missed payments and finance servicing exceptions
Design a traceable exception workflow for payment events and customer servicing.
Read articleMapping a premium finance customer journey and its system events
Translate customer steps into explicit events, records and exception paths.
Read articlePremium finance platform requirements for a digital journey
Questions to scope a premium finance technology journey, from eligibility information to servicing.
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